Privacy Policy

Privacy Policy for GlossPort LLC
Last Updated: September, 2024

Introduction
Welcome to GlossPort LLC (“GlossPort,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, www.glossport.travel, and its related subdomains, as well as our social media profiles on platforms such as Facebook®, Instagram®, LinkedIn®, TikTok®, and YouTube® (collectively referred to as the "Sites"). If you have any questions or concerns regarding this policy, please reach out to us using the contact information provided at the end of this document. Please also review our Terms and Conditions, which govern your use of our Sites.

Collection of Personal Information
We respect your privacy and do not collect personal information unless it is provided voluntarily. When you visit our Sites, we automatically gather basic data about your device and browsing activity, including your IP address, browser type, access times, and referring URLs. This information helps us improve your experience on the Sites and ensure compliance with our Terms.

Types of Information We Collect

  1. Information You Provide: We collect personal details, such as your name and email address, when you voluntarily share them by filling out contact forms, subscribing to newsletters, or leaving comments.

  2. Third-Party Information: If you use third-party services in connection with our Sites, we may receive relevant information from them to help fulfill your requests or improve our services.

  3. Automatically Collected Information: Our Sites automatically gather data such as your IP address, browser type, operating system, referring websites, pages you view, and the times you access the Sites. We also track user interactions like clicks.

  4. Cookies: Cookies are small text files placed on your browser that help us deliver a personalized experience and analyze user behavior. We use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your device until you delete them.

How We Use Your Information
We may use the information we collect for the following purposes:

  • To maintain, improve, and operate our Sites.

  • To send promotional materials such as newsletters, with the option to opt out at any time.

  • To communicate with you about administrative matters, policy changes, or security updates.

  • To respond to inquiries and provide customer support.

  • To analyze the effectiveness of our marketing and advertising efforts.

  • To prevent and investigate any unlawful activity or misuse of our Sites.

Sharing of Personal Information
We may share your personal information with third parties, but only with your explicit consent or as described below:

  • Third-Party Service Providers: We work with third-party services to help operate our business. These providers have their own privacy policies, which govern how they handle your data.

    • Google Analytics: Tracks website usage and user behavior. Google Analytics may collect your IP address but no other personal details.

    • MailerLite: Handles our email communications. If you sign up for our newsletter, MailChimp will store your name and email address.

    • TravelJoy: Used for customer relationship management (CRM). Information submitted through forms on our Sites may be stored with TravelJoy, not directly on our Sites.

We do not sell or disclose your personal information to third parties without your consent unless required by law or as part of a business transition.

Anonymous Data
We may collect and share anonymized data that does not personally identify you. This data may be used for marketing, research, or analytical purposes.

Use of Cookies
Cookies allow us to improve the user experience by tracking your activity on our Sites. They help us identify patterns and make our Sites more user-friendly. We can only access cookies from our Sites, not from other websites you visit. You can adjust your browser settings to refuse cookies or delete them at any time.

Policy for Minors
Our Sites are not designed for individuals under the age of 18. If you are under 18, you must have permission from a parent or guardian to use our Sites. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor, we will delete it.

Your Information and Communication Preferences
If you choose to provide your personal information, we will not share it with external parties except as stated in this policy. You may receive updates or marketing communications from us, but you can opt out at any time. We may also aggregate anonymized data for business purposes, but we do not sell or lease personal information.

Limitations of Liability
By using our Sites, you acknowledge and agree that:

  • We are not responsible for any personal information you choose to share with third parties through our Sites.

  • We cannot be held liable for unauthorized access to your personal data.

  • We are not responsible for accidental disclosures of your information due to unforeseen circumstances.

Changes to Our Privacy Policy
We may revise this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our Sites. It is your responsibility to review the updated policy. The latest revision date will always be noted at the top of the document. Your continued use of the Sites after any updates signifies your acceptance of the changes.

Contact Information
GlossPort LLC, based in Charleston, South Carolina, operates these Sites. If you have any questions, comments, or need technical assistance, please contact us at: flyhigher@glossport.travel.